Let us be your guide

Valet parking through W Brisbane is available for a flat fee of $70.00 

Wheels (aka our valet team) is located at the hotel's entrance on 81 North Quay on the left hand side as soon as you pull into the driveway. The height limit of the carpark is 2.2m. 

Alternatively, self-parking with Brisbane Quarter is available through Wilson Parking. Please note that this is an external company and not in association with W Brisbane. For more information, rates or how to book, click here.

At present, there is no minimum spend to secure your experience. However, we do ask for an advance beverage & food pre-order 72 hours ahead of your arrival. As a bespoke & private experience, a cancellation fee of $500 will apply for reservations cancelled within 72 hours. 

By default, Listening Lounge reservations are for two hours. Should you wish to shorten or extend your time, please reach out to the team to discuss via bfreservations.wbrisbane@whotels.com. This will be subject to availability. 

To fully immerse yourself in our curated Listening Lounge experience, we ask that you select up to four of our signature Listening Lounge cocktails to be served on consumption throughout your booking. With this advanced notice, our team will be able to prepare, take-orders and serve these beverages in the comfort of the Listening Lounge. No pre-payment is required, it is purely to have the ingredients, materials, and tools required to facilitate in-room cocktail service. 

We apologise for any inconvenience, but due to the bespoke nature of the experience, only one bill per group will be accepted. 

Yes, you are welcome to order other beverages (from our Living Room Bar menu) within the Listening Lounge. These menus will be provided in the room. Please note, these beverages will be prepared in the Living Room Bar and may take slightly longer to arrive than your pre-selected beverages. 

Yes, you are more than welcome to bring your own collection. Your Experience Host will play these for you using our state-of-the-art equipment. Please note, we will not be liable for any damages if you so choose this avenue. 

Our food menu in the Listening Lounge is completely bespoke so we do encourage pre-ordering so our team of chefs can appropriately prepare. However, you are welcome to order more on top of your existing pre-arranged order during your experience. Please note, this will be subject to availability and may take slightly longer to arrive. 

Yes, of course! You are welcome to bring a cake to be served in the Listening Lounge for special occasions. This will incur a $5PP cakeage fee and we ask that you please confirm this with the booking team ahead of your arrival. 

Yes. At your fingertips you will find a collection of 100 vinyl records, hand-selected by the W’s Music Curator, for you to spin at will in the Listening Lounge.

If you’re looking for a complete turn-key experience, elevate your evening by selecting one of our curated ‘tones’. Allow our music curator to select your vinyl to fit the mood and our team will recommend a paired cocktail and food selection, just for you.

Select from our three experiences:

1. ‘Give me a little vintage glamour, velvet gloves and night Jazz’ 
2. ‘Turn on the soft-rock nostalgia to get my toes-a-tappin’ 
3. ‘Spin something I haven’t heard before to add to my collection’

Of course. Please email bfreservations.wbrisbane@whotels.com or call 7 3556 8833 and our team will be happy to assist.